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Warranty & Returns

Return Policy

Your umbrella is covered by a 30 day money-back guarantee. The product can be returned for any reason provided it is in salable condition – unused and unblemished. Send an email to info@bestbrella.com  to receive a RETURN AUTHORIZATION number so that we can arrange a refund. Products returned without a RETURN AUTHORIZATION NUMBER cannot be processed for refund. Ship the umbrella kit (at your expense) with a delivery confirmation to: Best Brella, 208 Via Colusa, Redondo Beach, CA  90277.

 

Warranty: Your Best Brella kit has a 30 day replacement warranty against defects in materials and workmanship when the product is used under reasonable and expected conditions. We will repair or replace, at our sole discretion, defective parts within thirty days of original sale. Send an email to info@bestbrella.com to arrange a return. Best Brella is not liable for the following: injuries caused by an unattached or unsecured umbrella; damage to easels and art supplies should your easel blow over in the wind; damage to the umbrella and equipment when used under extreme weather conditions.

Replacement Parts are available. See menu tab at left. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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